How does Netflix determine which TV shows and movies are available for download?
Netflix partners with content providers to license TV shows and movies that you can download on our iOS and Android apps. We also produce our own original content that we make available for download.
Why are some titles not available for download?
Netflix works with content providers, distributors, producers, and creators to acquire licensing for movies and TV shows, and each license agreement is different. Whenever we can, we will let you download a title to your iOS or Android device, but some licenses may limit a title to streaming only.
When we do not have content available to download, it can be for a few different reasons, including:
The content rights are currently exclusive to another company.
The rights are not available to purchase from the content provider.
Popularity, cost, seasonal or other localized factors, or availability.
Why are some Netflix original TV shows or movies not available to download?
With many Netflix originals, we own all the rights to the title and can offer it for download. However, some TV shows and movies are produced in partnership with a studio that owns the franchise or intellectual property associated with the content. While we may have the necessary rights to offer a title for streaming, we may not be able to offer it for download.
When will my favorite TV show or movie be available to download?
Because licensing content requires negotiation with can download movies from netflix content providers, distributors, producers, and creators, there is no set schedule for when a particular TV show or movie will become available for download.
If you have a TV show or movie you would like to download, you can always suggest it.
Refer to How does Netflix license TV shows and movies? for more information about licensing and what makes a Netflix original.
Why can't I download titles?
Not all titles are available for download. If you see the Downloads icon for some titles but not others, visit How does Netflix determine which TV shows and movies are available for download?
If you do not see the Downloads icon for any TV shows or movies, it could be caused by a device compatibility issue, out-of-date software on the device, or information stored on the device that needs to be refreshed. Follow the can download movies from netflix troubleshooting steps below to resolve the issue.
Android phone or tablet.
Run Netflix app diagnostics.
While in the Netflix app, tap the More button in the lower right corner.
Select App Settings .
Scroll down to Diagnostics and select Download .
If you do not see Download , please continue to the next set of troubleshooting steps.
You will see one of the following error codes. Please select your error from the list below for specific troubleshooting steps.
If you see an error code not listed above, please contact customer service.
Clear the Netflix app data.
From the Home screen on your device, navigate to Settings .
If you don't see General , continue to the next step.
Select Apps or Applications .
Select Manage Applications , Application Manager , or Manage All Apps .
If you don't see these selections, continue to the next step.
Scroll down and select Netflix .
If you can download movies from netflix don't see Netflix , check the Downloaded tab.
If you don't see Storage , continue to the next step.
Select Clear Data or Clear Storage , then OK .
Try Netflix again.
Enable download storage.
From the Android home screen, navigate to Settings .
Select Apps or Apps Manager .
Toggle Storage to On .
Try Netflix again.
What should I do next?
If you are still unable to resolve the problem after performing the troubleshooting step above, your device may not support this feature. Please see Downloading TV shows and movies on Netflix for more information about supported devices.
iPhone, iPad, or iPod touch.
Reinstall the Netflix app.
Make sure can download movies from netflix the issue isn't being caused by an outdated version of the Netflix app by removing it from your iOS device and reinstalling it.
From your iPhone, iPad, or iPod touch home screen, press and hold the Netflix app until it shakes.
Tap the X in the top left corner of the Netflix icon, then tap Delete . Once deleted, press the Home button to stop the shaking.
Enter the App Store and search for "Netflix."
Select the free Netflix app from Netflix, Inc.
Tap the cloud icon. You will need to enter your iTunes password to install the app.
Once installed, tap the Netflix icon.
Enter the email and password for your Netflix account and tap Sign In .
Try Netflix again.
What should I do next?
If you are still unable to download titles after updating the Netflix app, or if you already had the latest version of the Netflix app installed, your device may not support this feature. Please see Downloading TV shows and movies on Netflix for more information about supported devices.
Windows 10 computer or tablet.
Use the Netflix app for Windows 10.
Downloading titles on a Windows 10 computer requires the latest version of the Netflix app, and is not supported in a browser. Please see Using Netflix on your Windows computer or tablet for more information about the Netflix app for Windows 10.
Perform Windows updates.
Press the Windows Key on the keyboard.
Select Update & security .
Windows will check for updates. If it does not, select Check for updates .
Once the updates are installed, restart your computer and try Netflix again.
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Updated March 17, 2020.
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Netflix is well-known to anyone that likes to stream movies at home or on the go, but for several years the company has also allowed you to download some movies to your devices. This is perfect for times when you want to limit how much mobile data you use or if you'll be without an internet connection for a while, such as a long flight.
But first, just how do you actually download movies from Netflix? It couldn't be simpler.
How to download movies from Netflix for offline viewing.
Though how you get there will depend on which version of the app you're using, on most mobile apps all you have to do is find the "downloads" icon at the bottom of the app to see all the content you've downloaded. If this is your first time, just hit the "Find more to download" button and you'll be taken to a section that shows only the movies and TV shows that you can download.
Videos that are available for download will have a new "Download" option that'll let you put them on your phone.
Once you find a program you want to download, just tap it the way you would if you were going to stream it. For movies this will bring you to the title screen, with a big play button at the top, some details about the movie in the middle, and two options: "My List" and a "Download" button with a down arrow. For TV shows you'll see a similar setup, but the down arrow download button is located next to the titles of each